Reference

Your Rights and Our Legal Commitments

sattamatkaday operates under a clear legal framework designed to protect your account, your data and your rights as someone accessing our platform where local law permits.

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sattamatkaday Your Rights and Our Legal Commitments
LEGAL CONTACT

Reach Us for Legal and Policy Queries

If any part of our legal terms raises a question or you need to request a correction to your account data, our policy team is reachable through the channels below.

Email Policy Team Send your data-access request, deletion request or terms query to our dedicated policy address. We log every request on receipt and track it through to resolution so nothing falls through.
Live Chat Support Our live chat is available around the clock for account-level legal questions. If your query needs escalation to the policy team, the agent will create a formal ticket and share the reference number with you immediately.
Formal Written Request For matters requiring a documented paper trail — such as account-closure confirmation or data-portability requests — submit a written request through your account dashboard under the Legal section.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We approach data security and legal compliance as operational responsibilities, not afterthoughts.

Data We Collect

We collect your name, contact details and payment identifiers — such as your UPI handle or Paytm number — only…

Cookie Practices

Session cookies keep your lobby state intact across page loads. Analytical cookies measure aggregate traffic patterns without tying data back…

Account Security Measures

Your account password is stored as a salted hash — never as plain text.

Data Retention Schedule

Transaction records are kept for a minimum of seven years to meet audit and regulatory obligations.

Who to Contact for Changes

To request a correction, export or deletion of your personal data, write to our policy team via the email listed…

Jurisdiction and Access

Our platform is accessible where local law permits. We do not represent that access is lawful in every jurisdiction.

Common Questions About Your Legal Rights

These questions cover the issues we hear most often about our terms, your data and how account-level decisions are made. If your question is not answered here, the support channels above are the next step.

We hold your name, email address, phone number and payment identifiers such as your UPI handle or Paytm mobile reference. You can request a full export of this data by writing to our policy team through your account dashboard.

Yes. Submit a deletion request through your account's Legal section or by emailing our policy team. Deletion is completed within 30 days unless a legal retention obligation — such as an audit trail requirement — prevents immediate removal.

Log into your account, go to Profile Settings, and edit the relevant field. For details that cannot be self-edited — such as your registered name — contact live chat or send a written request with supporting identity documents to the policy team.

We do not sell or share your UPI handle, Paytm reference or PhonePe identifier with any third party for commercial purposes. Disclosure only occurs where required by law or to process your own transaction through the relevant payment rail.

Access to our platform depends on the laws in your specific region. We make no representation that access is permitted everywhere. You are responsible for verifying that using this platform is lawful where you are located before proceeding.

Transaction records are retained for a minimum of seven years in line with standard audit and regulatory requirements. After account closure, personal profile data is removed within 30 days except where a statutory retention period applies.

Raise a formal dispute via live chat or submit a written request through your account dashboard. Our policy team reviews disputed applications of terms within five business days and provides a written outcome to your registered email address.

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