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How sattamatkaday Handles Your Personal Data

At sattamatkaday, we treat your personal data with care — what we collect, why we collect it, and how long we keep it are all spelled out in…

Data TransparencyAccount SecurityIndia-Specific PolicyYour Access RightsCookie Controls
sattamatkaday How sattamatkaday Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Concerns

If you have a question about how your data is handled, want to request a copy of what we hold, or need to flag a concern, our privacy team is reachable through…

Email Privacy Team Send your data access request, correction notice, or deletion enquiry to our dedicated privacy email address. We confirm receipt within 24 hours and aim to resolve within seven working days.
Live Chat Support Our chat agents can log a privacy request on your behalf during support hours. They will escalate it to the privacy team with a reference number so you can track its status.
Account Settings Portal Some data preferences — including marketing communication opt-outs and cookie settings — can be adjusted directly from your account dashboard without needing to contact us at all.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Our data practices are built around minimising what we collect, securing what we store, and giving you clear ways to access or correct your records.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand page performance.

Account Security Layers

Account credentials are stored using one-way hashing. We apply rate limiting on login attempts and flag unusual access patterns for…

Data Retention Period

We retain active account data for as long as your account remains open.

Third-Party Access

Payment processors — including UPI gateways, Paytm and PhonePe — receive only the data needed to complete a transaction.

Your Right to Access

You can request a summary of all personal data we hold about your account.

Correction and Deletion

If any data we hold is inaccurate, contact us and we will correct it promptly.

Frequently Asked Questions About Our Privacy Policy

These questions cover the most common things you may want to know about your data rights, how we use the information you provide, and what steps to take if something needs to change. If your question is not listed here, our support team can direct it to the privacy team on your behalf.

We collect your name, email address, mobile number, and payment details such as your UPI ID or Paytm-linked number. This information is used solely to operate and secure your account, and to process deposits and withdrawals.

We share data only with payment processors — UPI gateways, Paytm, PhonePe — to complete transactions. We do not sell your data to marketers or share your account activity with any external parties beyond what is required to run the service.

After your account is closed, we retain records for the period mandated by applicable Indian financial and legal norms. Once that period ends, your data is deleted or anonymised so it can no longer identify you.

Send a request via our privacy email or ask a live chat agent to log one for you. We will compile a structured export of your account data and deliver it to your registered email address within seven working days.

Yes. Where no legal retention obligation prevents it, we will delete your data upon request. We will confirm the outcome in writing and explain any records we are required to keep and for how long.

You can opt out of marketing emails and SMS directly from your account settings panel, or contact support to have the preference updated. The change takes effect within 48 hours across all our communication channels.

We use session cookies for account functionality and analytics cookies to measure page performance. You can view and adjust your cookie preferences at any time from the cookie settings panel linked in our site footer.